1. Introduction

Welcome to Shivam Air Courier Service (“Company,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website (shivamaircourierservice.com) and our courier services. By accessing our website or using our services, you agree to comply with these Terms.

2. Services

We provide domestic and international courier services, including logistics and parcel delivery. The availability of our services may vary based on location, regulatory restrictions, and other factors.

3. User Responsibilities

  • You must provide accurate and complete information when placing an order.
  • You agree not to use our services for illegal or prohibited items.
  • You are responsible for ensuring that shipments comply with all applicable laws and regulations.

4. Prohibited Items

The following items are strictly prohibited from shipment:

  • Hazardous materials, explosives, or weapons
  • Perishable goods (unless pre-approved)
  • Illegal substances, counterfeit goods, or restricted items as per local laws

5. Pricing & Payments

  • Pricing for services is available on our website or provided upon request.
  • Payments must be made in full before shipment unless otherwise agreed upon.
  • We reserve the right to change prices at any time without prior notice.

6. Delivery & Timelines

  • Estimated delivery times are provided for reference and may vary due to unforeseen circumstances.
  • We are not liable for delays caused by weather, customs clearance, or third-party carriers.

7. Liability & Claims

  • We are not responsible for damage, loss, or delay of shipments caused by third-party carriers or factors beyond our control.
  • Claims for lost or damaged shipments must be submitted in writing within 7 days of delivery.

8. Intellectual Property

All website content, including text, images, and branding, is the property of Shivam Air Courier Service. Unauthorized use or reproduction is prohibited.

9. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which details how we collect, use, and protect your information.

10. Amendments & Updates

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the latest Terms.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the applicable jurisdiction where our business operates.

12. Contact Information

For any queries regarding these Terms, please contact us at support@shivamaircourierservice.com.